How To Get Support
- Holger Nitsche
- Rohde
- Heinrich Riebler
Please see our guide on How to write a support ticket
There are a number of different ways to get support from PC2:
Support contact
Our main support contact is via the mail address pc2-support@uni-paderborn.de.
This mail address is connected to a ticket system and guarantees that your problem or question reaches our HPC technicians, administrators and scientific advisers as quickly as possible.
In order to help you as quickly as possible, please provide us with some basic information in addition to your question: Please follow these recommendations
HPC Consultation Hour
We offer a regular HPC consulation hour. No appointment or registration is required, just come by at the given time and we will try to help you with your HPC-related or cluster problem.
Details can be found at https://pc2.uni-paderborn.de/hpc-services/our-services/consulting/consultation-hour.
HPC Training Courses
All details about our HPC traning courses can be found at https://pc2.uni-paderborn.de/teaching/trainings/hpc-user-trainings/ .