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Please see our guide on How to write a support ticket |
There are a number of different ways to get support from PC2:
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This mail address is connected to a ticket system and guarantees that your problem or question reaches our HPC technicians, administrators and scientific advisers as quickly as possible.
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In order to help you as quickly as possible, please provide us with some basic information in addition to your question: Please follow these recommendations |
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HPC Consultation Hour
We offer a regular HPC consulation hour. No appointment or registration is required, just come by at the given time and we will try to help you with your HPC-related or cluster problem.
Details can be found at https://pc2.uni-paderborn.de/hpc-services/our-services/consulting/consultation-hour/.
HPC Training Courses
All details about our HPC traning courses can be found at https://pc2.uni-paderborn.de/teaching/trainings/hpc-user-trainings/ .