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There are a number of different ways to get support from PC2:

Support contact

Our main support contact is via the mail address pc2-support@uni-paderborn.de.

This mail address is connected to a ticket system and guarantees that your problem or question reaches our HPC technicians, administrators and scientific advisers as quickly as possible.

HPC Consultation Hour

We offer a regular HPC consulation hour. No appointment or registration is required, just come by at the given time and we will try to help you with your HPC-related or cluster problem.

Details can be found at https://pc2.uni-paderborn.de/hpc-services/our-services/consultation-hour/.

HPC Training Courses

All details about our HPC traning courses can be found at https://pc2.uni-paderborn.de/teaching/trainings/hpc-user-trainings/ .